Resume — Arijeet Roy

01 Experience

Civil Design EngineerAug 2023 – Aug 2024

Design Development Consultant Australia (DDCA)

📍 Sydney, NSW

Delivered DFC and FC structural assessments across 15+ site upgrades from 4G to 5G — Telstra, Optus and Vodafone in NSW, VIC and QLD
Modelled structural framing, antenna mounts, RF dishes and 5G equipment in AutoCAD and Civil 3D, producing FC drawings specifying exact installation sequencing
Verified structural capacity against AS4100, AS3600 and AS5100 through on-site measurements
Identified recurring datum error, built validation checklist, and cut design turnaround time by 20%
Coordinated SAED across the portfolio, resolving landowner access constraints and design conflicts

Product SpecialistSept 2024 – Present

Suncorp Group

📍 Melbourne, VIC

Top 10% performer nationally — awarded Suncorp Elevate Award FY26 H1
Manage 50+ daily customer interactions within CTP insurance regulation
Use Tableau and Salesforce data to identify process bottlenecks, redesigning workflows to cut handling time by 25%

Team Leader (Secondment)May 2025 – Nov 2025

Suncorp Group

📍 Melbourne, VIC

Led a 14-member operational team through a workflow change program, managing daily resourcing and mitigating operational risk
Lifted SLA performance by 10% and reached 100% compliance remediation
Delivered capability uplift program achieving 100% process adoption within two weeks — Elevate Award, top 10% nationwide

SpecialistAug 2022 – Feb 2024

Apple

📍 Sydney, NSW

Trained in Apple's structured client engagement methodology — needs discovery, solution presentation, active listening, and resolution
Delivered exceptional product knowledge and customer service, working directly with local council and business clients on technology solutions

Undergraduate ResearcherFeb 2023 – Dec 2023

Macquarie University

📍 Sydney, NSW

Honours thesis nominated for Greatest Commercial Development Potential
Designed and tested 150+ concrete mix variations; cut research turnaround time by 40%

02 Education

Bachelor of Engineering (Honours), Civil EngineeringJul 2021 – Jan 2024

Macquarie University · Sydney

Thesis: "Efficient Low-Carbon Cementitious Systems" — Nominated for Greatest Commercial Development Potential

Coursework: Structural engineering · Geomechanics · Concrete technology · Transport engineering · Construction management

Engineering Professional YearIn Progress — until Jan 2027

NIT Australia in partnership with Engineers Australia

Structured program covering Australian engineering practice, workplace compliance, and professional standards aligned with Engineers Australia requirements.

03 Accreditations, Certifications & Volunteer

🏛️

Engineers Australia

GradIEAust · Member since 2019

🦺

NSW White Card

General Construction Induction

📐

Revit Structure

Creating Concrete Buildings — LinkedIn Learning

🎓

Engineering Professional Year

Engineers Education Australia · In Progress

🥇

Duke of Edinburgh's International Award

Gold Level

💡

Product Management: Customer Development

Professional Certification

🤝

Crowdfund Raiser — Youth's Voice Foundation

Chattogram, Bangladesh · Volunteer

📚

Teacher & Volunteer Educator

Duke of Edinburgh's Award Foundation · Chattogram

🚗

Unrestricted Driver's Licence

Australia

04 Core Skills

🏗️ Civil & Structural Engineering

Structural analysisAS4100AS3600AS5100AS/NZS 5131AS4600GeomechanicsConcrete technology

✏️ Design & Drafting

AutoCADCivil 3DRevit12DSolidWorksRed-Line MarkupsDFC Documentation

🦺 Site & HSEQ Compliance

WHS complianceSite inspectionsHSEQ management plansPPE protocolsQuality monitoringEnvironmental compliance

📋 Project Delivery

Construction programmingProcurement supportProgress claimsSubcontractor coordinationQA/QCMS ProjectScheduling

📊 Reporting & Documentation

Daily site diariesTechnical reportingRisk assessmentSharePointJiraConfluenceExcel (advanced)

💻 Tech & Data

SalesforceTableauServiceNowCitrixSPACE GASSRS2Slide2